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Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

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Renee Troublefield

April 11, 2024

5  out of  5 rating by Renee Troublefield
"I just would like to inform you that I encountered a rather complex insurance problem. I reached out to State Farm and had the pleasure of speaking with Sam, who exhibited an exceptional level of expertise in the matter. He attentively listened to my concerns and promptly resolved the issue in a manner that was advantageous to me. It is without a doubt that Sam is a valuable asset to your esteemed organization."
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Cameron Collins

April 11, 2024

5  out of  5 rating by Cameron Collins
"She is great"
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debora jackson

April 8, 2024

5  out of  5 rating by debora jackson
"Sierra was very helpful and nice love doing business with her she made it very easy and simple. Very good customer service Thanks"
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Aubrey Marsh

April 8, 2024

5  out of  5 rating by Aubrey Marsh
"Christy took care of issue I called about within ten minutes."
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Steven French

April 8, 2024

5  out of  5 rating by Steven French
"Christy is so helpful all the time! I bug her all the time with trivial questions and she is always on the ball with answering!!!"
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Jennifer Hanes

April 5, 2024

5  out of  5 rating by Jennifer Hanes
"Sam was extremely helpful and efficient. I called up while I buying a car and he had insurance for me before the paperwork was finished."
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Fred Printzlau

April 4, 2024

5  out of  5 rating by Fred Printzlau
"Christy was excellent to work with. She was very professional and courtesy."
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Eric Woodard

April 3, 2024

5  out of  5 rating by Eric Woodard
"It was a pleasure working with Ginny! She's very knowledgeable and does a great job."
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J Hill

April 3, 2024

5  out of  5 rating by J Hill
"We are long-time clients of Steve Carpou and have always received great service from his office. Today we had to remove an older vehicle and add a new car to our account. Christy was very helpful, friendly and efficient. The entire process took only a few minutes by phone and we were pleasantly surprised by how little it impacted our monthly payment."
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Mel B

April 2, 2024

5  out of  5 rating by Mel B
"Christy is always friendly and helpful! Steve is always knowledgeable and honest!"
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Jazmin Prunty

April 2, 2024

5  out of  5 rating by Jazmin Prunty
"Christy was very professional and understanding."
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Sonia Stewart

April 1, 2024

5  out of  5 rating by Sonia Stewart
"I have been with this off and State Farm almost a year. I just purchased a new vehicle on this past Saturday. I went on State Farm's website and tried to add my new vehicle and a driver. It stated my agent needed to call me to have this completed. Ms. Christy called me and got everything completed over the phone in less than 30 minutes. She was very kind, professional and knowledgeable. She made the process so easy. I am so glad to have this local office and Ms. Christy and Mr. Sam providing me with prompt and courteous insurance needs. They are a true and wonderful asset to State Farm. God bless you and your office."
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Phillip Beebe

April 1, 2024

5  out of  5 rating by Phillip Beebe
"Steve and Christy have served my family and my company for years and is always attentive and quick to make sure we always have everything we need!"
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Raphael Leguillow

March 30, 2024

5  out of  5 rating by Raphael Leguillow
"Sam at Statefarm contacted me after a failed attempt to obtain a quote online and provided me with the information needed to decide switching over to Statefarm. He gave me a fair and reasonable rate bundling my home and auto insurances. He made did not pressure me to making any decision and allowed me a few days to sort my thoughts and speak with my prior insurance provider to see what they can do for me… which was to over charge me an insane amount of money for less coverage. The process of switching was very easy. He was able to pull information about my home and vehicles without the need to provide the details. I feel great about my decision to switch and look forward to becoming a new customer of Statefarm."
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Denise Roncka

March 30, 2024

5  out of  5 rating by Denise Roncka
"Christy is amazing!!! She was there for me during a stressful and overwhelming time. She handled everything for me, in the office or on the phone I could always count on her. She is a blessing."
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Robert Savage

March 29, 2024

5  out of  5 rating by Robert Savage
"Great experience. The entire office has been great to work with, especially Ginny who was amazing and was able to solve a concern quickly."
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Cypress Angelillo

March 29, 2024

5  out of  5 rating by Cypress Angelillo
"I have had the pleasure of having Sierra as my agent for a little over a year now and I have been nothing less than impressed. I appreciate the care that her and the team have provided time and time again. Its good knowing that my interests are truly kept in mind when having to navigate insurance."
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Austin Sowards

March 28, 2024

5  out of  5 rating by Austin Sowards
"Sierra is the best Insurance agent I have had! She is very helpful and she is always making sure she can do what is best for me! She has been nothing but the best and I will continue to have her as my agent!"
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Dave Hathaway

March 27, 2024

5  out of  5 rating by Dave Hathaway
"Excellent and very helpful non rushing office for State Farm, I just switched out another office that was completely useless as far as communication"
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Dan Archibald

March 25, 2024

5  out of  5 rating by Dan Archibald
"Christy has been my point of contact for many years now since I moved back to Charlotte. She is always super professional, helpful, and friendly no matter the size of the request. She exemplifies the true meaning of quality customer service."
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Stephanie Wells

March 22, 2024

5  out of  5 rating by Stephanie Wells
"Christy was very professional and friendly. She reviewed my policy with me and help remove and add items according to my needs."
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Cassie C. Ray

March 22, 2024

5  out of  5 rating by Cassie C. Ray
"Christy was so helpful and polite to work with!"
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Jay Parrott

March 22, 2024

5  out of  5 rating by Jay Parrott
"I had an exceptional experience with Ginny at State Farm today. She demonstrated remarkable patience, friendliness, and professionalism throughout our interaction. Her demeanor over the phone was both welcoming and comforting. I would undeniably rate her service as five stars."
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Carol Rubin

March 21, 2024

5  out of  5 rating by Carol Rubin
"Ginny was very professional and helpful discussing my current policies and working with me on different options that were available. Call Steve's office and Ginny will help you find a policy that is right for your needs."
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E

March 20, 2024

5  out of  5 rating by E
"Very happy with the services and the staff is amazing! Christy is always responsive and very prompt. Thanks for all the help with my insurance!"