Skip to content

Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.

Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

Andy P

February 27, 2023

5  out of  5 rating by Andy P
"I have been with State Farm since 1997 and became a Steve Carpou customer when Roger Craig retired and Steve took over his customer base. Steve and I took a deep dive where he and his colleages spent a considerable amount of time with me, evaluating my circumstances and coming up with viable plan to ensure me and and my short term rental business insurance needs were covered. Good thing too, because after our evaluation I may not have even been covered if I needed to make a claim. I can't speak highly enough of these folks. They really know what they're doing. Thanks Steve!"

Jay W

January 27, 2023

5  out of  5 rating by Jay W
"Best help I’ve had with an insurance agent in years Steve will definitely get the job done with a policy you can’t resist"

Shaneka Johnson

January 20, 2023

5  out of  5 rating by Shaneka Johnson
"Very professional and helpful."

Ellie Jackson

December 22, 2022

5  out of  5 rating by Ellie Jackson
"Sam is very patient and kind. He was more than helpful in helping me with my new policy. Thank you."

Lisa Swetz

December 9, 2022

5  out of  5 rating by Lisa Swetz
"I wish I could leave 1 million stars. Sam was the most professional while still being the most personable. He will be an asset to any team he is on and it doesn’t matter what his salary is, he deserves a raise and a bonus please don’t ever let Sam go anywhere!! Great people are hard to find nowadays so be good to him. He deserves it I hope you are as good to Sam as he was to me!!"

Rachel Keyser

November 14, 2022

5  out of  5 rating by Rachel Keyser
"Steve is the best! Fast, accommodating, and honest. Will only be using Steve for all our insurance needs."

Alton Dortche

October 27, 2022

5  out of  5 rating by Alton Dortche
"Friendly people great service wish I had joined them earlier Sam you are well appreciate"

Luis Vazquez

October 25, 2022

5  out of  5 rating by Luis Vazquez
"Good experience. Big deal home and auto insurance thanks."

Rachel Schmitt

October 20, 2022

5  out of  5 rating by Rachel Schmitt
"I worked with Sam Gruenig and could not be more pleased with the level of service I received! Sam is not only extremely knowledgeable but also so kind and friendly- I felt like I was talking to an old friend! He listened to and understood what we needed and provided us more than expected! I highly recommend him for all your insurance needs!"

Jim Roberts

October 18, 2022

5  out of  5 rating by Jim Roberts
"Just switched my auto, home and umbrella insurance to State Farm. Not only were the rates fantastic, but my agent Sam was top notch. I would highly recommend seeming a rate quote."

Ronnie Davidson

October 12, 2022

5  out of  5 rating by Ronnie Davidson
"Sam Gruenig was very professional & helpful. He clearly explained different features of Auto & House Insurance coverage. Quickly followed up on questions that I had. Excellent customer service."

David Collier

October 11, 2022

5  out of  5 rating by David Collier
"My insurance agent is Sam. He is a professional. I asked for a special quote and he gave me what i needed . I am a happy customer now. Thanks Sam."


October 7, 2022

5  out of  5 rating by Brandi29
"I work in insurance and I have to say the customer service is always A1."

Brianna Horton

September 30, 2022

5  out of  5 rating by Brianna Horton
"Sam was awesome! Very knowledgeable and was able to answer any questions I had. I’m happy I went with State Farm (:"

Steve Rhodes

September 15, 2022

5  out of  5 rating by Steve Rhodes
"The agent Steve spent most of 1 day analyzing the best rates and not only saved me 25% but I actually got more coverage. I shopped 3 top nationally known companies and none came close. For example, my home insurance was with Liberty Mutual...last year is was $1700 and they wanted $2700 to renew (this why I started shopping)...I had no claims...said it was due to 'inflation!. State Farm was around $1400 for significantly more coverage. They also had better coverage which was also cheaper on my car insurance. Would strongly recommend! I think because State Farm insures so many they are available to offer better rates. I'm living proof."

Maryamawit Mulugeta

September 9, 2022

5  out of  5 rating by Maryamawit Mulugeta
"Excellent experience setting up my policy with Sam~ no excess upselling and communicated clearly what I was signing up for"

Charlotte cullen

September 7, 2022

5  out of  5 rating by Charlotte cullen
"Great service and quick response with quote. We had been shopping with my busy schedule Sam was amazing emailed me step by step. Best rates out of the 5 quotes but the service was unmatched. Thank you Sam!"

Jabril Cunningham

September 3, 2022

5  out of  5 rating by Jabril Cunningham
"Wonderful prices, wonderful service, phenomenal office. 10/10 all around!"

McKenzie Jones

August 31, 2022

5  out of  5 rating by McKenzie Jones
"Steve followed up with me today after I inquired about insurance over the weekend. I couldn’t be more pleased with how things went. Steve was able to find me much better (higher) coverage for less than what I’ve been paying. The return phone call was very prompt, professional, seamless, and made me feel valued rather than like I was just a number. I will definitely be recommending Steve and his team to everyone I know! We made the switch from Liberty Mutual and couldn’t be happier!"

Judy Dowdall

August 19, 2022

5  out of  5 rating by Judy Dowdall
"Taylor gave excellent service with quick responses to my questions. State Farm is competitive and give excellent customer service."

Jamel jacobs

August 15, 2022

5  out of  5 rating by Jamel jacobs
"Sam was very helpful and understanding! The experience overall was a solid 10 out of a 10!! Keep up the great work 🏁"

Tracey Kmelis

August 2, 2022

5  out of  5 rating by Tracey Kmelis
"Always a pleasure to do work with! Fast, friendly, and always helpful!"

Mark Smith

July 28, 2022

5  out of  5 rating by Mark Smith
"Christy was professional and quickly responded to my request!"

Shannon Bennett

July 27, 2022

5  out of  5 rating by Shannon Bennett
"Sam help was very good today."

Ben Snider

July 26, 2022

5  out of  5 rating by Ben Snider
"Sam helped me get the coverage I needed for a good price"