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Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

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Bassem Amin

July 11, 2024

5  out of  5 rating by Bassem Amin
"Extremely knowledgeable and friendly staff. I spoke with Sierra who was so nice and really patient with me. she was able to get us new coverage at a lower rate than my previous plan and adding new services, she was positive and took time to address all of my questions and concerns with kindness. I highly recommend reaching out to her if you need help with your insurance policies."
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Jeremiah's Ice of Mooresville

July 9, 2024

5  out of  5 rating by Jeremiah's Ice of Mooresville
"I don’t typically write a lot of reviews, but i need to give a shout out to Christy at this State Farm office. She is super responsive and helps me with all my business requests & needs. You dont find great customer service much anymore, but you do here with Christy!!"
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David Silva

July 9, 2024

5  out of  5 rating by David Silva
"Sierra is pretty helpful and knowledgeable she was able to get me all the answers I needed and kept up with my claim to my old car and update my insurance on my new one! Really appreciate your hard work god bless thanks Sierra!"
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Whitney McDowell

July 8, 2024

5  out of  5 rating by Whitney McDowell
"Sam was very helpful, friendly, and informative. Would definitely recommend!"
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Michael Jones

July 8, 2024

5  out of  5 rating by Michael Jones
"Christy has ALWAYS been a tremendous help. Always very nice and professional. Been with state farm for 25 years in the area. It was with a different agency, and all very Nice people, but chaotic. I am a self employed contractor, and require very particular coi writing. With the other agency it would take up to 10 tries to get wording and documents right. Since I have been dealing with Christy I have yet to have any problems with work or personal documents, for several years now. The document she just provided was described as "perfect" by the bank representative I sent it to. If I ask for a form, I get it within an hour, sometimes in minutes. Best insurance agent I have ever delt with. Thank you C. Michael Jones ABWH SOLUTIONS"
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Reilly Savage

July 8, 2024

5  out of  5 rating by Reilly Savage
"Ginny was a pleasure to speak with during my insurance Search. She was very friendly, knowledgeable and patient with me. She explained everything in detail and was available at any time to answer any questions or concerns I may have had. I would highly recommend her and her agency to friends and family. She made the whole process very simple and easy!!!!! Thank you so much for all that you have done for me. I look forward to speaking again soon!!!! Thank you....Kathleen Carlough"
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Monica Sturdivant

July 2, 2024

5  out of  5 rating by Monica Sturdivant
"Christy provided excellent customer service relating to my homeowners policy!"
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Rupangi Shah

July 1, 2024

5  out of  5 rating by Rupangi Shah
"Genni is best person to talk !! I recommend to her 💯%"
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Michael Anderson

July 1, 2024

5  out of  5 rating by Michael Anderson
"I couldn’t have asked for a better experience. The agent was awesome and help me with everything I needed. Thank you"
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Adrienne

June 29, 2024

5  out of  5 rating by Adrienne
"I am extremely happy with the services. Ginny Nix is great! Any concerns or issues I have she is always prompt to respond."
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Dwyan Allen

June 28, 2024

5  out of  5 rating by Dwyan Allen
"I've been shopping for auto insurance when I get a call from State Farm representative Sierra. She didn't know at the time, I was in the middle of some serious health matters concerning my son. She was kind enough to allow me to go then but promised to return my quote on different day and time. When that day and time came i still was too busy, but she followed up when ever i was free. She was very professional and knowledgable! I think Steve Capou State Farm might just be my forever agent! Thanks again Sierra Pica-Nelson your the best!!! Regards Dwyan"
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Eric Davis

June 28, 2024

5  out of  5 rating by Eric Davis
"I needed an insurance form. Ginny quickly identified the correct form and provided it to me within minutes. Thanks for the exceptional help!"
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Néstor Sanchez

June 27, 2024

5  out of  5 rating by Néstor Sanchez
"It is a pleasure for me to say that I feel very well cared for by Miss Sierra. She has very good qualities. She has excellent customer service, she is always available to answer any questions and she is an excellent professional in her work. She also has incredible charisma. she is a great person!"
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Melvin Márquez

June 27, 2024

5  out of  5 rating by Melvin Márquez
"Quiero agradecer ala señorita sierra que fue muy amable en todo! Pude conseguir un excelente seguro para mi auto! Lo super recomiendo! Muchas gracias por tu atencion!"
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ZGM “ZGM”

June 25, 2024

5  out of  5 rating by ZGM “ZGM”
"Sierra was extremely helpful, proficient, and excellent at her job!"
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Sally Bingham

June 25, 2024

5  out of  5 rating by Sally Bingham
"Friendly, helpful and knowledgeable!"
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Rich Sayre

June 24, 2024

5  out of  5 rating by Rich Sayre
"Ginny was very helpful in assisting us with getting coverage for items besides our house and car. Very professional, courteous and efficient. Highly recommend Ginny and Steve's office. Christy recently helped with updating our car insurance. Also very helpful, professional, courteous and knowledgeable. Definitely recommend this office."
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Crystal McClimans

June 24, 2024

5  out of  5 rating by Crystal McClimans
"Christy is absolutely AMAZING and is always so helpful when I call in . Never gives me the run around ever. She is absolutely the best . Xoxoxo"
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Angela Gaddy

June 20, 2024

5  out of  5 rating by Angela Gaddy
"Sierra was very understanding of my situation and she was very helpful in communicating and taking care of my needs."
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zee ish

June 19, 2024

5  out of  5 rating by zee ish
"I had an outstanding experience at State Farm with my agent, Sierra! She was absolutely fantastic her patience, attention to detail, and knowledge about the insurance products made the entire process seamless and stress-free. From start to finish, Sierra was responsive and accommodating, answering all my questions and addressing my concerns with ease. She took the time to thoroughly explain everything to me, making sure I understood every aspect of the policy before moving forward. The best part? The process was incredibly fast! I was impressed by how efficiently Sierra worked through everything, keeping me informed every step of the way. Her expertise and professionalism shone through in every interaction we had. I'm so grateful to have had the pleasure of working with Sierra she truly is a gem! Five stars isn't enough I'd give her ten stars if I could 😊"
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Clyde Vreeland

June 19, 2024

5  out of  5 rating by Clyde Vreeland
"I had a great experience with Sierra! She was very clear with instructions and the terms of the policy. She was patient and provided better service than the insurance company I left and at a better rate. Sierra made switching to State Farm very easy. Update: since switching I had a minor accident and Sierra handled everything well and was very transparent and helpful with explaining the effect it had in my rate. I then added a Motorcycle policy in June and she handled the process in less than a half hour. Later she contacted me to let me know that adding the motorcycle policy reduced my rate on my auto policy. Sierra is very thorough and communicates so well!"
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Chris Cobb

June 18, 2024

5  out of  5 rating by Chris Cobb
"Sierra was quick to respond and provided great customer service."
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Илья Северная Каролина

June 17, 2024

5  out of  5 rating by Илья Северная Каролина
"Excellent service, Christy is amazing agent! She is like a computer with face recognition, I came in and she opened my account without asking any information, she does understand my questions and will answer it clearly, thank you for excellent service, Thank you"
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Kirubel

June 14, 2024

5  out of  5 rating by Kirubel
"Sierra was very helpful explaining coverage terms and following up once I submitted application for home insurance online. I'd recommend this agency to anyone considering to insure their house."
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Rehana Gul

June 14, 2024

5  out of  5 rating by Rehana Gul
"State farm officer "SIERRA", is a nice person and very hard working officer, who helped me in solving my problem regarding my home insuarance. I appreciate her work and pray for her successes in future. Zahid Khan."