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Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

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Hattie Bennett

January 15, 2025

5  out of  5
rating by Hattie Bennett
"Christy really took her time and listen at my situation and totally understand my issue that I had gone on. Christy was very helpful, she took her time and explained how she could be helpful to me with my policy so I want lose coverage everything work out for me to keep my insurance coverage. I really appreciate the effort that Christy provided to me. Thanks"
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Rose Maisano

January 13, 2025

5  out of  5
rating by Rose Maisano
"Christy was very nice, knowledgeable. She is very quick to respond to my questions and requests. She excellent performance and professionalism deserves our business. Thank you!"
We responded:
"Rose, thank you for taking the time out of your day to leave us a review! We love hearing about how Ginny provided a wonderful insurance experience for you. Our office loves being your good neighbor!"
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Nicole Nichols

January 10, 2025

5  out of  5
rating by Nicole Nichols
"Christy has been a big help to me if I have a issue she's on it I appreciate everything she has done for me"
We responded:
"Nicole, thank you so much for the positive rating! We enjoy working with you and greatly appreciate your business."
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Terry Adkins

January 8, 2025

5  out of  5
rating by Terry Adkins
"Sierra was awesome. She was very patient and got all the answers I needed regarding my policy."
We responded:
"Terry, your 5-star rating is greatly appreciated! I'm pleased to hear that you had a positive experience with our insurance services. Our team is grateful for your support and we look forward to assisting you with any insurance needs you may have in the future! - Steve Carpou - State Farm Insurance Agent, Matthews, NC"
Profile photo of Yasmin “Yas” Pica

Yasmin “Yas” Pica

January 5, 2025

5  out of  5
rating by Yasmin “Yas” Pica
"Sierra was very pleasant and explained everything very good"
We responded:
"Yasmin, I'm glad to hear that Sierra provided such a pleasant experience and clear explanations. Your feedback is greatly appreciated. If you have any more questions or need further assistance, feel free to reach out to our office anytime!"
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Kiauna Sturdivant

January 2, 2025

5  out of  5
rating by Kiauna Sturdivant
"Thank you Mrs Ginny for your help today with a lower rate"
We responded:
"I'm happy to hear that Ginny was able to assist you, Kiauna! We appreciate your feedback and are here to help with any further insurance needs or questions. Thank you for choosing us!"
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Keith Lucci

December 23, 2024

5  out of  5
rating by Keith Lucci
"Christy is always been an amazing agent for Steve will always recommend their service and have always been satisfied!"
We responded:
"Thank you, Keith! I'm happy to know that Christy has consistently provided you with excellent service. Your recommendation means a lot to us. If you ever have any questions or need further assistance, feel free to reach out."
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Johana Salazar

December 23, 2024

5  out of  5
rating by Johana Salazar
"Ginny is great. Very nice and professional. Ginny got me the best price and coverage for my auto policy. I highly recommend her for auto and home insurance."
We responded:
"Thank you, Johana, for your wonderful feedback! I'm glad to hear that Ginny was able to assist you with finding the best price and coverage for your policy. Your recommendation means a lot to us. If you ever need further assistance with auto or home insurance, feel free to reach out."
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Jamie McGee

December 23, 2024

5  out of  5
rating by Jamie McGee
"If you are ever looking for an agent, Christy is the person you want to have in your corner. She went above and beyond! I would recommend her to ANYONE looking for any type of insurance."
We responded:
"Thank you, Jamie, for sharing your experience! I'm happy to hear that Christy provided exceptional service and went above and beyond for you. Your recommendation means a lot to us. If you have any more insurance needs or questions, feel free to reach out anytime!"
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Demetrius Wilson

December 23, 2024

5  out of  5
rating by Demetrius Wilson
"Christy was great. I called to add a new vehicle and was done with seconds. She was fantastic."
We responded:
"Thank you, Demetrius! I'm happy to hear that Christy was able to assist you quickly. We appreciate your feedback and are always here to help with any of your insurance needs. Feel free to reach out anytime!"
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Veena Ramasamy

December 20, 2024

5  out of  5
rating by Veena Ramasamy
"Most responsive team . Ginny assisted me with all the questions I had and responded back with the required documents within minutes after the call."
We responded:
"Thank you, Veena, for your wonderful feedback! I'm glad to hear that Ginny was able to assist you promptly and efficiently. Our team is dedicated to providing quick and helpful service. If you have any more questions or need further assistance, feel free to reach out anytime!"
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Pj Harlin

December 20, 2024

5  out of  5
rating by Pj Harlin
"I recently started working with Ginny to obtain insurance and she has made the entire experience of getting insured both easy and very informative. If you’re looking for a new agent, I absolutely recommend Ginny, everytime I need something she is extremely helpful."
We responded:
"Thank you, Pj, for sharing your experience! I'm glad to hear that Ginny has made the process smooth and informative for you. Her dedication to helping our customers is truly appreciated. If you ever have more questions or need further assistance, don't hesitate to reach out. We're here to help!"
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Chad

December 20, 2024

5  out of  5
rating by Chad
"Thank you Ginny, so much for helping with my State Farm insurance policy"
We responded:
"I'm happy to hear that Ginny was able to assist you with your State Farm insurance policy, Chad. Your satisfaction is important to us, and we're grateful for your feedback. If you have any more questions or need further assistance, feel free to reach out."
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Samantha Johnson

December 19, 2024

5  out of  5
rating by Samantha Johnson
"I worked with Ginny and she was amazing! She was able to get a great deal on auto insurance for me and my husband. Also taught me a lot about insurance that I was able to start for my son. Would send anyone her way!"
We responded:
"Thank you, Samantha! I'm delighted to hear that Ginny provided such excellent service and secured a great deal on insurance for you and your husband. It's wonderful that she was able to share valuable insights about insurance for your son as well. We truly appreciate your recommendation and are here to assist with any future needs or questions you might have!"
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Matt Sawyer

December 18, 2024

5  out of  5
rating by Matt Sawyer
"Ginny was super helpful to my wife and I through the whole process. Would recommend to anyone who needs insurance"
We responded:
"Thank you, Matt! I'm glad to hear that Ginny was able to assist you and your wife so effectively. Your recommendation means a lot to us. If you ever have any questions or need further assistance, feel free to reach out. We're here to help!"
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Mylene Laws

December 18, 2024

5  out of  5
rating by Mylene Laws
"I appreciate everything that Christy and Sam has done for me to get my homeowners insurance reinstated after having to get work done to my house. They didn’t waste no time when sending information over to the under writers. Thanks guys!"
We responded:
"Thank you, Mylene! I'm so glad to hear that Christy and Sam were able to assist you efficiently with reinstating your insurance. They truly are dedicated to providing prompt and effective service. If you need any further assistance or have questions, feel free to reach out to our office. We're here to help!"
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Terry Troha

December 16, 2024

5  out of  5
rating by Terry Troha
"Had a very pleasant experience with Christy Edwards while updating our car insurance needs. Everyone at Steve Carpou’s State Farm office is a pleasure to work with."
We responded:
"Terry, thank you for your kind comments. It means a lot to our team. We appreciate your trust in us to take care of your insurance needs. Christy cares a lot about our customers."
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Ashly Moore

December 16, 2024

5  out of  5
rating by Ashly Moore
"Christy is so extremely helpful!!! She made my process so much more enjoyable!"
We responded:
"Thank you, Ashly! I'm happy to hear that Christy made your experience enjoyable. We're grateful to have her on our team. If you need any further assistance, feel free to reach out to our office."
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Robin F

December 16, 2024

5  out of  5
rating by Robin F
"This is such a wonderful office. When speaking with Sierra today, she was kind and answered all my questions. We moved to this office after our other State Farm Rep retired a few years ago and we are so glad we found them. We just referred a friend over to this office to get her a policy and they sent us a thank you note with $10 Amazon gift card. Customer service top notch."
We responded:
"Thank you, Robin, for sharing your experience with our office! I'm glad to hear that Sierra was able to assist you and answer all your questions. We truly appreciate your referral and are happy you enjoyed the thank you note and gift card. Our team is committed to providing top-notch customer service, and it's wonderful to know we're meeting your expectations. If you have any future needs or questions, please don't hesitate to reach out."
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Steve Richardson

December 13, 2024

5  out of  5
rating by Steve Richardson
"I couldn't recommend this agency more! Ginny has helped me with my insurance the past few years and I never even have to worry about my coverages because I know she is looking out for my best interest."
We responded:
"Thank you so much, Steve! I'm really happy to know that you've felt secure with your insurance over the years. It's always my goal to ensure your needs are well taken care of. If you ever have any questions or need further assistance, please feel free to reach out. We're here to help!"
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CarolinasFinest54

December 13, 2024

5  out of  5
rating by CarolinasFinest54
"Ginny was great and makes everything simple for me with my insurance!"
We responded:
"Thank you! I'm happy to know that Ginny could make your insurance experience simple and straightforward. If you need any further assistance or have questions in the future, feel free to reach out. We're here to help!"
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Rory Snavely

December 11, 2024

5  out of  5
rating by Rory Snavely
"Great experiences working with team. Christy is always so helpful and quick to respond!"
We responded:
"Thank you, Rory! I'm really happy to hear about your positive experiences with our team. Christy truly shines in her role, and we're grateful for her dedication and quick responses. If you need anything else, we're here to help!"
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Gerry Bayle

December 10, 2024

4  out of  5
rating by Gerry Bayle
"I worked with Ginny Nix at Steve Carpou’s office. It’s still nice to know that there are still personality and human interaction when it comes to insurance. I was able to receive answers and easy explanations on questions I asked. The transition to StateFarm insurance was seamless. Their insurance (auto & home) had options that hone down to my preference. I will recommend Ginny to any of my social circle. It’s a thumbs up."
We responded:
"Gerry, thank you for sharing your experience! I'm glad Ginny could provide the personal touch and clear explanations you were looking for. It's wonderful to know that your transition to our insurance was smooth and that our options fit your needs. We appreciate your recommendation and are here for any future questions or assistance you might need."
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Daniel Tarr

December 4, 2024

5  out of  5
rating by Daniel Tarr
"On multiple occasions I have had questions or concerns and even the need to use the insurance all with such courtesy and professionalism. Everyone in this location I have dealt with has been a pleasure to work with. Christy is great. Very helpful and informative."
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McLain Waddell

December 3, 2024

5  out of  5
rating by McLain Waddell
"Refinanced my car and had to update insurance before approval. Christy helped out and made the process seamless. Thanks!"
We responded:
"McLain, thank you for the fantastic review! I'm glad Christy could assist you with updating your insurance. We're happy to make the process seamless for you. If you need anything else, feel free to reach out!"