State Farm® Insurance Agent Steve Carpou

"Thank you for your review, Rafael! I'm happy to hear that Sierra provided you with such helpful and professional service. We appreciate your kind words and are always here to assist with any insurance needs you may have. Let us know if there's anything else we can do for you!"

"Thank you, Jason, for your positive feedback and for acknowledging the excellent assistance from Christy! We greatly value your support and feedback."

"Roberto, thank you for sharing your experience! I'm glad to hear that Christy's dedication and professionalism made a positive impact. We appreciate your feedback and are here to assist with any insurance needs you may have. Let us know if there's anything else we can do for you!"

"Thank you, Trish! I'm happy to hear that Ginny made the insurance process easy for you. Our team is dedicated to providing seamless service, and it's great to know we achieved that for you. If you need anything else, feel free to reach out!"

"Jeremy, I just left you a voicemail and am sorry to hear you are feeling this way. While we can certainly understand your frustration with insurance requirements unfortunately that is not something our office can change. For that reason we make sure to overly-communicate any upcoming changes to our policyholders and based on our records, Christy has requested we meet with you to discuss your needs further for which we did not hear back. We wish you best of luck on receiving that same level of service elsewhere!"

"Thank you, Samantha! I'm happy to hear that Matthew was able to assist you effectively and help you find great rates. Our team is dedicated to providing excellent service, and your feedback means a lot to us. If you need anything else, feel free to reach out!"

"Thank you, we're glad you received prompt assistance. Let us know if you need anything else!"

"Hey, David! Thanks so much for sharing that Matthew was able to help you update your policy and make things easier. Your feedback means a lot, and we appreciate you taking the time to let us know your thoughts."

"Thank you, Olivia! I'm happy to hear that Sierra was able to assist you with your questions and provide clear information. We appreciate your kind words and are here for any future needs you might have. Let us know if there's anything else we can do for you!"

"Thank you, Jeff! I'm happy to hear that you're satisfied with our customer service and that switching to us has been a positive experience for you. If you ever need anything or have questions, feel free to reach out. Thanks for choosing us!"

"Thank you for your review, Greg! I'm happy to hear that Ginny made you feel like family and provided that hometown touch. It's great to know you're satisfied with our rates too. If you ever need anything else, feel free to reach out!"

"Thank you for your review, Anita! I'm delighted to hear about the exceptional service Sierra provided. Her dedication to ensuring you have the right coverage and her patience in addressing your questions truly reflect our commitment to excellent service. We appreciate your kind words and are here for any future insurance needs you may have. Thanks for choosing us!"

"Carlos, thank you for your review! I'm happy to hear that Ginny was able to assist with your insurance needs and help you save money. We’re always here to support you, so feel free to reach out anytime!"

"Thank you for your feedback, John! Christy always aims to provide prompt and helpful service. If you have any more questions or need further assistance in the future, feel free to reach out. - Steve Carpou - State Farm Insurance Agent"

"Thank you, Raffilius! I'm glad to hear that Ginny was able to assist you effectively. We appreciate your feedback and are always here to help with any insurance needs you may have. Let us know if there's anything else we can do for you!"

"Thank you, Chris! I'm happy to hear that Christy was able to assist you effectively. We appreciate your feedback and are always here to help with any of your insurance needs. Let us know if there's anything else we can do for you!"

"Thank you, Shannon! I'm happy to hear that Sierra provided such great assistance with adding your son to your insurance. We appreciate your feedback and are always here to help with any of your insurance needs. Let us know if there's anything else we can do for you!"

"Hey, Zachary! Thanks so much for sharing that Matthew made the process of handling your homeowners insurance a smooth one. Your feedback means a lot to us, and we appreciate you taking the time to share it."

"Thank you for the 5-star rating, Melvena! - Steve Carpou - State Farm Insurance Agent, Matthews, NC"

"Thank you, Penny! I'm happy to hear that Ginny was able to provide you with the information and advice you needed. It's great to know you found our rates fair and the guidance helpful. We appreciate your recommendation! If you have any more questions or need assistance, feel free to reach out."

"Thank you for the wonderful review, Judy! Taylor is a fantastic asset to our team and we’re happy to hear she was able to help you with your insurance needs."

"Amanda, thank you for your feedback! It made my day to hear about your positive experience with Christy. Her quick and knowledgeable assistance with your windshield replacement claim was truly remarkable. At our office, we prioritize excellent customer service and timely responses, so it's great to know that you found our team readily available when you needed assistance. Your satisfaction is important to us, and we're committed to maintaining the same level of quality service in all your interactions with us. - Steve Carpou - State Farm Insurance Agent, Matthews, NC"

"Thank you, Adalberto Torres Jr, for your wonderful feedback! I'm delighted to hear that Matthew provided such exceptional service and made the process smooth for you. We appreciate your kind words and look forward to continuing to assist you with your insurance needs. If you have any questions or need further assistance, feel free to reach out!"

"Thank you, Angel, for sharing your experience! I'm glad to hear that Beth was able to provide you with helpful information and exceptional service regarding your insurance options. We appreciate your feedback and are here for any future questions or needs you may have!"

"Thank you, Amanda! I'm happy to hear that Sierra has been so helpful and that you're satisfied with our insurance services. Your recommendation means a lot to us. If there's anything else we can do for you, just let us know!"