State Farm® Insurance Agent Steve Carpou
Leave Us a Review
Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.
Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.
What our customers say about us...
diane loftin
March 25, 2025
5
out of
5
rating by diane loftin
"Ginny was great to work with and was very knowledgeable and helped with all my needs"
We responded:
"Thank you, Diane! I'm happy to hear that Ginny was able to assist you effectively and meet all your needs. Her knowledge and dedication are truly valued. If you have any more questions or need further assistance, feel free to reach out anytime!"
kalin mcneil
March 25, 2025
5
out of
5
rating by kalin mcneil
"Matthew was great and made sure I had a complete understanding of my coverage. I definitely recommend State Farm to all of my friends."
We responded:
"Thank you, Kalin, for sharing your experience! I'm glad to hear that Matthew was able to provide you with a clear understanding of your coverage. Your recommendation means a lot to us. If you have any questions or need further assistance, feel free to reach out anytime."
Paul Rider
March 25, 2025
5
out of
5
rating by Paul Rider
"Worked with Christy who helped me add and remove a vehicle onto my account. She made this process very easy and straightforward. Not to mention all in under 20 minutes!"
We responded:
"Thank you, Paul, for sharing your experience with Christy! I'm glad she could assist you quickly and with such ease. We're happy to have made the process straightforward for you in under 20 minutes! If you ever need further assistance, feel free to reach out."
Maria Kahler
March 25, 2025
5
out of
5
rating by Maria Kahler
"My family and I love working with Statefarm. I always look for Christy because she gets things done and I feel valued as a client. Wonderful customer service at its best! ❤️"
We responded:
"Thank you, Maria! I'm happy to know that you and your family enjoy working with us. Christy is indeed fantastic at making sure everything is taken care of, and it's great to see her efforts recognized. We're here for any future needs or questions you might have!"
Brad Hood
March 25, 2025
5
out of
5
rating by Brad Hood
"Sierra helped with getting all my different policies straightened out. I had quite a few issues and she was there to help. Sierra was very polite, professional and listened to what my needs were."
We responded:
"Brad, thank you for sharing your experience! I'm happy to hear that Sierra was able to assist you with your policies and address your concerns. Her professionalism and attentive service are truly valued. If you have any more questions or need further assistance, feel free to reach out to our office anytime!"
Cathryn Kierstead
March 23, 2025
5
out of
5
rating by Cathryn Kierstead
"Sierra is a joy to converse with. She is aways kind, very knowledgeable, and answers ALL of my questions as they arise in a timely manor. She has helped ease some of our parental concerns as we mentally prepare ourselves for life with a teen driver. Sierra has truly been a pleasure to work with. Thanks again Sierra!"
We responded:
"Thank you, Cathryn, for sharing your experience! I'm happy to hear that Sierra has been so helpful and supportive, especially as you prepare for life with a teen driver. Her dedication to providing timely and knowledgeable assistance is truly appreciated. If you have any more questions or need further assistance, please don't hesitate to reach out."
Jamiee Carter
March 21, 2025
5
out of
5
rating by Jamiee Carter
"Sierra is always a joy to work with. She has an amazing attitude and remains professional at all times. I truly appreciate the time she takes to provide me with assistance."
We responded:
"Thank you, Jamiee, for sharing your experience! I'm happy to hear that Sierra's professionalism and positive attitude made a difference for you. We truly appreciate your kind words and are always here to assist with any of your insurance needs."
Smiley happy
March 19, 2025
5
out of
5
rating by Smiley happy
"Thank you Sierra for all your help you answer all my questions and where to helpful very Patient. 👍🏻"
We responded:
"We’re so thankful to have policyholders like you at State Farm in Matthews, North Carolina. Please reach out if you have any questions about your auto, home, life, or other insurance policy."
joseph morse
March 18, 2025
5
out of
5
rating by joseph morse
"Matthew Was very helpfully and insightful. Explained everything as far as what all the different numbers specifically mean in an easy to understand and digestible way. On top of that. Extremely friendly and seemed like he was genuinely interested in helping me out, not just trying to sell me something. 10/10"
We responded:
"Thank you, Joseph, for sharing your experience! I'm glad to hear that Matthew was able to provide clear explanations and assist you with such friendliness. It's wonderful to know he made the process easy to understand and was genuinely interested in helping. If you have any more questions or need further assistance, feel free to reach out anytime!"
Bernie Linares
March 18, 2025
5
out of
5
rating by Bernie Linares
"Christy was such a big help! She assisted me in getting my insurance payment through and it was a smooth and quick process, and that's all i could ask for tbh. Thank you Christy"
We responded:
"We appreciate the five-stars, Bernie!"
Rebecca Altman
March 18, 2025
5
out of
5
rating by Rebecca Altman
"I had a great experience with state farm. Christy was very friendly, helpful and efficient."
We responded:
"Thank you, Rebecca, for sharing your experience! I'm happy to hear that Christy made such a positive impact with her friendly and efficient service. We appreciate your feedback and are here for any future insurance needs or questions you may have."
Will Rowe
March 17, 2025
5
out of
5
rating by Will Rowe
"Sierra was great! She was able to save me 50% of what I was paying for auto insurance. Thank you!!"
We responded:
"We are grateful for the amazing review, Will! Will truly cares about our customers and wants to make sure they are satisfied in every aspect. Thank you for trusting us with your auto insurance needs and we’re glad to have you as part of our Steve Carpou State Farm family!"
Megan McNeill
March 17, 2025
5
out of
5
rating by Megan McNeill
"Ginny is the absolute best - so easy to work with and extremely efficient!"
We responded:
"Thank you, Megan! I'm happy to hear that Ginny made your experience so seamless and efficient. We're grateful to have her as part of our team. If you ever need assistance in the future, don't hesitate to reach out!"
Tim Dixon
March 15, 2025
5
out of
5
rating by Tim Dixon
"My request requested change was processed expeditiously. Great job."
We responded:
"Thank you, Tim, for your fantastic feedback! I'm happy to know that your request was handled quickly. If you have any more questions or need further assistance, feel free to reach out. We're here to help!"
Charity France
March 14, 2025
5
out of
5
rating by Charity France
"Sierra was very helpful with adding and removing my new and old vehicle. She worked to get me the best price as possible."
We responded:
"Thank you, Charity for the five-star rating! We’re honored to have you as a customer at our State Farm in Matthews, North Carolina."
Danielle Filo
March 13, 2025
5
out of
5
rating by Danielle Filo
"I have new insurance for my home and vehicle with State Farm Insurance. I changed because of price and my new agent Ginny started a quote with me but I got so much more than insurance I got a person that is really looking after me along with her team. Thank you so much"
We responded:
"Thank you, Danielle, for sharing your experience with us! I'm delighted to know that Ginny and the team have provided you with more than just insurance. It's wonderful to hear that you feel well taken care of. If you have any questions or need further assistance, please don't hesitate to reach out. We're here to help!"
Motisha Crawford
March 13, 2025
5
out of
5
rating by Motisha Crawford
"Matthew was great & very knowledgeable of the service you provide Thank you"
We responded:
"Thank you, Motisha, for your wonderful feedback! I'm delighted to know that Matthew provided you with knowledgeable service. If you have any more questions or need assistance in the future, feel free to reach out. We're here to help!"
Eliezer Munoz
March 12, 2025
5
out of
5
rating by Eliezer Munoz
"Speaking with Ginny was as smooth process as you can ask for. She found me the right coverage at the right price. She was thorough in making sure all my auto and renter's policies met my needs. Looking forward to utilizing State Farm as my insurance provider."
We responded:
"Thank you, Eliezer, for sharing your experience! I'm happy to know that Ginny was able to assist you smoothly and find the right coverage at a great price. It's wonderful to hear that your policies are meeting your needs. We're here for any future assistance you might need. Welcome to the State Farm family!"
Jaren Thompson
March 12, 2025
5
out of
5
rating by Jaren Thompson
"Today Christy informed me that after updating my address and submitting my renewal I get to save $35/month… best news this year 😂😂 I love my insurance agents. The communication is excellent and informative."
We responded:
"Jaren, thank you for sharing your experience! I'm glad Sam was able to assist you even before you became a customer and that his communication and explanations have been helpful. It's wonderful to know you're happy with our service. If you or your friends ever need anything, we're here to help! - Steve Carpou - State Farm Insurance Agent, Matthews, NC"
Robert Jenkins
March 11, 2025
5
out of
5
rating by Robert Jenkins
"Christy was helpful, knowledgeable and kind. She listened to my needs and found the policies that best addressed my needs and in a timely fashion."
We responded:
"Thanks for the kind words, Robert! We’re happy to hear Ginny was able to help you with your insurance needs. Our team looks forward to providing you with the customer service and insurance coverage you deserve!"
Lohran Lustosa Ribeiro
March 11, 2025
5
out of
5
rating by Lohran Lustosa Ribeiro
"I went 《Sierra》 was well taken care of and great work"
We responded:
"Thank you, Lohran, for your kind review! I'm glad to know that Sierra provided you with excellent care and service. If you have any more questions or need assistance in the future, feel free to reach out. We're here to help!"
Susan Phillips
March 10, 2025
5
out of
5
rating by Susan Phillips
"Steve and Christy are the best! Always quick to respond and so knowledgeable!"
We responded:
"Thank you, Susan! I'm so happy to know that you find our team, including Christy, responsive and knowledgeable. We're here to help with any of your insurance needs. Feel free to reach out anytime!"
Terry Richards
March 10, 2025
5
out of
5
rating by Terry Richards
"I had the pleasure of speaking with Ginny on quotes for homeowners and auto insurance , Ginny was very knowledgeable on both policies to ensure I get the best deal with her agency. She walked me through both policies provided me with pertinent information to help me make my decision in getting insurance with State Farm."
We responded:
"Thank you, Terry, for sharing your experience! I'm happy to hear that Ginny was able to provide you with the information you needed for your insurance quotes. Her expertise is truly valued here. If you have any more questions or need further assistance, feel free to reach out to our office. We're here to help!"
Frank Rhodarmer
March 7, 2025
5
out of
5
rating by Frank Rhodarmer
"Christy has provided me with great service."
We responded:
"Thank you, Frank, for your wonderful feedback! I'm delighted to know that Christy has been able to provide you with excellent service. If you have any more questions or need assistance in the future, feel free to reach out to our office. We're here to help!"
sharon furlong
March 7, 2025
5
out of
5
rating by sharon furlong
"Spoke with Christy a couple of times this morning to add another vehicle to our policy. She was very nice and patient. Most appreciative."
We responded:
"Thank you Sharon! So glad we were able to help you and your daughter. That’s what we’re here for!"