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Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

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Gloriaann Dixon

October 19, 2026

5  out of  5
rating by Gloriaann Dixon
"Christy was very helpful and completely professional in handling my request."
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S P

October 19, 2026

5  out of  5
rating by S P
"Christy provided an outstanding experience with my auto and home insurance! Their expertise and exceptional service made everything smooth and stress-free. Highly recommend them for anyone seeking trustworthy guidance!"
We responded:
"Thank you for your wonderful feedback! I'm glad to know that Ginny provided such an outstanding experience with your auto and home insurance. Her expertise and exceptional service are truly valued in our office. We appreciate your recommendation and are always here to provide trustworthy guidance for any future needs.

- Steve Carpou - State Farm Insurance Agent, Matthews, NC"
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T S

October 16, 2026

5  out of  5
rating by T S
"Christy was very responsive and helpful!"
We responded:
"Thank you for taking the time to leave us a review! I'm happy to hear that Christy was responsive and helpful during your experience. We're always here to assist you with any insurance needs. Let us know if we can help with anything else!"
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rebeca lemus

October 16, 2026

5  out of  5
rating by rebeca lemus
"Christina, thank you for your service was really nice talk to you. I like it where you explain to me and I Always Love When You answer the phone Thank You. Have a great day. You always give me the good dances. I need when I call and you answer the phone."
We responded:
"Thank you, Rebeca! I'm happy to hear that you've had such positive experiences with our office and that you find our explanations helpful. We appreciate your support. Feel free to reach out if you need anything else!"
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Vera White

October 14, 2026

4  out of  5
rating by Vera White
"Christy was very professional, and about her being the only one in the office when she answered the call she was calm. She was able to help me and overall she did real good."
We responded:
"Thank you for your review, Vera. I'm glad to hear that Christy was able to assist you professionally and calmly, even when she was the only one in the office. We appreciate your feedback and are here to help if you need anything else!"
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Ms v Murray

October 14, 2026

5  out of  5
rating by Ms v Murray
"Chrissy is very helpful always move at an exceptional time. She give speedy service and I appreciate her for her service she gets straight to it ."
We responded:
"Thank you! I'm glad to hear that Christy has been able to provide you with such prompt and efficient service. We appreciate your kind words and are here to help whenever you need us. Thanks for choosing us!"
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VIV

October 14, 2026

5  out of  5
rating by VIV
"Christy was super helpful in helping me to amend my insurance coverage!"
We responded:
"Thank you, Viv! I'm glad to hear that Christy was able to assist you with amending your insurance coverage. We always aim to provide helpful service. Feel free to reach out if you need anything else!"
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Kimberly Schulze

October 14, 2026

5  out of  5
rating by Kimberly Schulze
"Christy was very helpful and pleasant to talk to. She is always nice to talk to. She knows what she is talking about."
We responded:
"Thank you, Kimberly! I'm happy to hear that Christy made your experience a positive one. We take pride in having a team that is knowledgeable and pleasant to work with. Let us know if we can help with anything else!"
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Kelly Monette

October 13, 2026

5  out of  5
rating by Kelly Monette
"Christy was fantastic in helping me quickly add something to my policy and required so little work on my part. Amazing!!"
We responded:
"Thank you, Kelly! I'm glad Christy was able to make the process of updating your policy so smooth and easy for you. We appreciate your feedback and are here if you need anything else!"
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Lori Chadwick

October 13, 2026

5  out of  5
rating by Lori Chadwick
"Christy responded to my request quickly and efficiently; much appreciated."
We responded:
"Thank you, Lori! I'm happy to hear that Matthew was able to assist you so well. Your appreciation means a lot to us. If there's anything else we can do for you, just let us know!"
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Ashley Van Dixhoorn

October 12, 2026

5  out of  5
rating by Ashley Van Dixhoorn
"Christy Edwards was timely and helpful! Great service and communication!"
We responded:
"Ashley, thank you for taking the time to leave us a review! I'm glad to hear that Christy provided you with timely and helpful service. We always aim for great communication and service. Let us know if we can help with anything else!"
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Sherry Wright

October 9, 2026

5  out of  5
rating by Sherry Wright
"Emily was so professional. She worked with us and saved us a lot of money on our vehicle and our homeowners policies I would highly recommend her for all your needs with insurance"
We responded:
"Hey, Sherry! Thank you so much for sharing your experience with Emily! It's wonderful to hear she was professional, responsive, and helped you find a great rate on your car and homeowners insurance. We appreciate your recommendation and look forward to helping with your motorcycle insurance and anything else you may need!"
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Bill Bock

October 8, 2026

5  out of  5
rating by Bill Bock
"Christy was very pleasant and friendly"
We responded:
"Bill, I'm happy to hear that Christy made your experience a pleasant one. We're grateful to have her on our team. Let us know if we can help with anything else!"
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Patricia Marion

October 6, 2026

5  out of  5
rating by Patricia Marion
"I spoke with Christy today to review my policy and she was wonderful. She is professional, informative and caring. Thank you Christy!"
We responded:
"Thank you, Patricia! I'm glad to hear that Christy was able to assist you with your policy review in such a professional and caring manner. We appreciate your feedback and are here if you need anything else!"
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Bonnie Cucinella

October 6, 2026

5  out of  5
rating by Bonnie Cucinella
"I was looking into changing insurance companies and dropped into the State Farm office, near my home, meet this lovely girl named Emily. Explained to Emily that I was looking into prices for my home and car insurance. Emily was so patient and caring, helping me understand my options on car insurance and home insurance. She gave me several options to choose from and all were cheaper than the insurance rates , my current insurance company were offering to me to renew. Emily took the time to research and compare rates. With her help I feel I feel I have chosen a great rate at a great insurance company. Emily, I feel like I took up so much of your time but am so glad you were there . Thank you Emily for all you positive input and help. Bonnie Cucinella"
We responded:
"Thank you, Bonnie! I'm happy to hear that Emily was able to assist you with finding the right insurance options for your home and car. It's great to know you felt supported and found a rate that works for you. We appreciate your kind words and are here if you need anything else!"
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Bill Copeland

October 5, 2026

5  out of  5
rating by Bill Copeland
"Christy always does a great job"
We responded:
"Bill, thank you for taking the time to leave us a review! I'm glad to hear that Christy is doing a great job. We're proud to have her on our team. Let us know if we can help with anything else!"
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Dianne

October 5, 2026

5  out of  5
rating by Dianne
"Christy gave excellence customer service, she answered all the questions that I asked, 5 star🌟."
We responded:
"Dianne, thank you for taking the time to leave us a review! I'm happy to hear that Christy provided you with excellent customer service and answered all your questions. We appreciate your support!"
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Amee Roome

September 25, 2026

5  out of  5
rating by Amee Roome
"Christy was incredibly helpful in answering my questions about a claim and connecting me with the right people to get the job done. I appreciate her professionalism and expediency."
We responded:
"Amee, thank you for taking the time to leave us a review! I'm glad Christy was able to assist you quickly with the insurance information for your daughter's driving test. We're here to make things easy for you. Let us know if we can help with anything else!"
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Mike Mai

September 25, 2026

5  out of  5
rating by Mike Mai
"Christ is great, helpful, and get to the job done right at every time."
We responded:
"Mike, we're pleased to hear that Sierra was friendly, helpful, and efficient in assisting you! Providing top-notch service is our priority, and we're grateful for your positive feedback. If you need anything in the future, feel free to reach out to our office. Thank you for choosing us! - Steve Carpou - State Farm Insurance Agent, Matthews, NC"
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Martin Wallace

September 24, 2026

5  out of  5
rating by Martin Wallace
"Sierra was very knowledgeable and helpful."
We responded:
"Martin, thank you for taking the time to leave us a review! I'm happy to hear that Sierra was able to assist you with her knowledge and helpfulness. We're here for you, so feel free to reach out if you need anything else!"
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Jackson Hargett

September 24, 2026

5  out of  5
rating by Jackson Hargett
"Sierra Pica-Nelson was very responsive and super helpful!"
We responded:
"Jackson, thank you for taking the time to leave us a review! I'm happy to hear that Sierra was responsive and helpful during your experience with us. We're always here if you need anything else!"
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April Runk

September 24, 2026

5  out of  5
rating by April Runk
"Christy was very friendly and helpful. She was able to help me with my issue very quickly."
We responded:
"Thank you, April! I'm happy to hear that Matthew provided you with helpful and friendly service. Our team is dedicated to offering the best experience possible. If you need anything else, feel free to reach out!"
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Michayla Mitri

September 23, 2026

5  out of  5
rating by Michayla Mitri
"Had to switch insurance over when moving states and Sierra was nothing but the best! Amazing help and very reliable!"
We responded:
"Michayla, thank you for taking the time to leave us a review! I'm happy to hear that Sierra was able to assist you with your insurance switch during your move. We strive to be reliable and helpful for all our customers. Let us know if we can help with anything else!"
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Jim Roberts

September 22, 2026

5  out of  5
rating by Jim Roberts
"Just received fantastic service from Christy. Not only was she extremely pleasant, but she was extremely helpful and was able to resolve my issue."
We responded:
"Thank you for the wonderful review, Jim! Sam is a fantastic asset to our team and we’re happy to hear he was able to help you with your insurance needs."
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Tammie Mozingo

September 21, 2026

5  out of  5
rating by Tammie Mozingo
"Christy is great answers everything u need to know"
We responded:
"Tammie, thank you for taking the time to leave us a review! I'm happy to hear that Christy was able to provide you with all the information you needed. We're here to help, so feel free to reach out if you need anything else!"