State Farm® Insurance Agent Steve Carpou
Leave Us a Review
Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.
Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.
What our customers say about us...
Caroline Lively
November 29, 2024
5
out of
5
rating by Caroline Lively
"Ginny Nix helped me gain car insurance and made this process quick and easy. She helped answer all my questions and gave suggestions on what she would do in my position. I feel great about the switch.. the price and coverage. Happy with the personable experience I’ve had so far."
We responded:
"Caroline, thank you for sharing your positive experience! I'm glad Ginny could assist you in finding the right insurance and make the process smooth and straightforward. It's wonderful to know you feel confident about your switch and are satisfied with the coverage and price. We're happy to have provided a personable experience for you. If you have any further questions or need assistance in the future, our office is always here to help!"
Amaya Pica
November 26, 2024
5
out of
5
rating by Amaya Pica
"Sierra was a great help. Told me everything i needed to know about both policies"
We responded:
"Amaya, thank you for your wonderful review! I'm glad to hear that Sierra was able to assist you effectively and provide all the necessary information about your policies. We appreciate your feedback and are always here to help with any future questions or needs."
Beverly Nivens
November 26, 2024
5
out of
5
rating by Beverly Nivens
"Christy is great. I love dealing with her and your office. Call are 👍"
We responded:
"We appreciate you taking the time to share your thoughts Beverly! We're so happy to hear that you enjoy working with Christy and our office. Your positive feedback means a lot to us. If you ever need anything, don't hesitate to reach out!"
Isabella Illsley
November 25, 2024
5
out of
5
rating by Isabella Illsley
"Sierra is absolutely amazing. She’s the sweetest, and went out of her way to help me get my first insurance policy on my own, she answered any questions I had and was very personable. Thank you so much :)"
We responded:
"Thanks for the kind words, Isabella! We’re happy to hear Sierra was able to help you with your insurance needs. Our team looks forward to providing you with the customer service and insurance coverage you deserve!"
Epee Nelson
November 25, 2024
5
out of
5
rating by Epee Nelson
"Christy is such an amazing and transparent person to communicate with. The best hands down you did your big one with her!"
We responded:
"Christy truly is a gem, and I'm glad you had such a positive experience with her! We appreciate your kind words and are grateful to have her on our team. If you need anything, don't hesitate to reach out!"
Jerry Lewis
November 22, 2024
5
out of
5
rating by Jerry Lewis
"Great experience with Christy. She was awesome. She addressed my issue in a polite way. Great job Christy!!"
We responded:
"Jerry, thank you so much for the positive rating! We enjoy working with you and greatly appreciate your business."
Vananh Nguyen
November 20, 2024
5
out of
5
rating by Vananh Nguyen
"Sierra Pica-Nelson is a great agent who helped me purchase the right policy. She is very friendly and helpful."
We responded:
"Thank you, Vananh, for your wonderful review! I'm glad to hear that Sierra was able to assist you in finding the right policy. Her friendliness and helpfulness are truly valued in our office. - Steve Carpou - State Farm Insurance Agent, Matthews, NC"
Bhadresh Shah
November 19, 2024
5
out of
5
rating by Bhadresh Shah
"I am glad my insurance has on a good hand ,, I am happy with this State Farm agency and specially Kristy and Sam are very helpful person"
We responded:
"Thank you, Bhadresh! I'm glad you're happy with our agency and the service Kristy and Sam provide. They truly are valuable members of our team. If you ever need further assistance, don't hesitate to reach out. - Steve Carpou - State Farm Insurance Agent, Matthews, NC"
Zakiah DE'ericka
November 19, 2024
5
out of
5
rating by Zakiah DE'ericka
"Ginny saved my life today and offered me great deals. I appreciate her professionalism"
We responded:
"Zakiah, I'm so happy Ginny could assist you and provide such great deals! Your appreciation for her professionalism means a lot to us. If you need anything else, our office is here to help. - Steve Carpou - State Farm Insurance Agent, Matthews, NC"
Peggy Rowe
November 18, 2024
5
out of
5
rating by Peggy Rowe
"Sierra gave me outstanding customer service today. She answered all my questions. I give her 5 stars twice."
We responded:
"Thank you for the wonderful review, Peggy! Michelle is a fantastic asset to our team and we’re happy to hear they were able to help you with your insurance needs."
Rena Daniels
November 18, 2024
5
out of
5
rating by Rena Daniels
"Sierra has a very pleasant demeanor and was both professional and informative, in addressing all of my questions. Thank You!"
We responded:
"Thank you, Rena! I'm glad Sierra could assist you with professionalism and provide the information you needed. We appreciate your feedback and are always here to help with any future questions. - Steve Carpou - State Farm Insurance Agent, Matthews, NC"
David Ward
November 14, 2024
5
out of
5
rating by David Ward
"My renewal with Geico was pendind and I elected to shop around. I was contacted by Ginny who was a representive of a local State Farm office. She was knowledgbale and professional in her handeling of this matter. She was friendly and easy to talk with. She was able to to lower my monthly rate by $23 which equates to $276 annually. Very satisfied and pleased with her service."
We responded:
"David, thank you for sharing your experience! I'm glad Ginny was able to assist you with such professionalism and friendliness. It's great to know she could help you save on your monthly rate. We appreciate your trust in our office and look forward to continuing to serve your insurance needs. If you have any further questions or need assistance, don't hesitate to reach out. - Steve Carpou - State Farm Insurance Agent, Matthews, NC"
Bryan Mitchell
November 11, 2024
5
out of
5
rating by Bryan Mitchell
"Ginny was both friendly and knowledgeable. She was prepared when I arrived, but didn’t rush me. She took time to answer my questions."
We responded:
"Thank you, Bryan, for your wonderful review! I'm glad to hear that Ginny was both friendly and knowledgeable during your visit. It's great that she took the time to answer all your questions without rushing. We appreciate your feedback and look forward to assisting you with any future needs. - Steve Carpou - State Farm Insurance Agent, Matthews, NC"
Amanda Richardson
November 8, 2024
5
out of
5
rating by Amanda Richardson
"Super fast response times from Christy! Thank you so much!"
We responded:
"Amanda, thank you for your kind words! I'm glad Christy could assist you quickly. We appreciate your feedback and look forward to helping you with any future needs. - Steve Carpou - State Farm Insurance Agent, Matthews, NC"
Eleazar Figueroa
November 6, 2024
5
out of
5
rating by Eleazar Figueroa
"Sam is amazing and easy to work with, I walked into the office on my lunch break i had the quote done and everything with in an hour. Keep up the great work"
We responded:
"Sam is indeed fantastic and we're happy you had such a smooth experience during your lunch break! We appreciate your kind words and will certainly keep up the great work. If you need anything else, feel free to reach out. - Steve Carpou - State Farm Insurance Agent, Matthews, NC"
Trevor Willis
November 6, 2024
5
out of
5
rating by Trevor Willis
"Any time that I have questions (even about the smallest details), I get exactly what I am looking for. They are quick and knowledgeable, and always honest with their opinions, and I greatly appreciate that. This time I worked with Christy, and just like always, she was FANTASTIC. After we played phone tag (my fault), she helped me get everything taken care of quickly, and efficiently. It was nice to laugh and joke with her a little as well. I could not be happier with her service. Without a doubt, I would recommend everyone in this office to anyone I know that needed help. I know if I ever have a problem, they will without a doubt be there to help. Keep up the great work ! Thank you again Christy !!"
We responded:
"Trevor, your detailed feedback is truly appreciated! We're happy to hear Ginny provided you with patient and empathetic service, ensuring a smooth experience. We're grateful for your recommendation and look forward to assisting you and your loved ones with all your insurance needs in the future! - Steve Carpou - State Farm Insurance Agent, Matthews, NC"
Jim Roberts
November 5, 2024
5
out of
5
rating by Jim Roberts
"Just received fantastic service from Christy. She was extremely helpful and pleasan."
We responded:
"Thank you for the wonderful review, Jim! Sam is a fantastic asset to our team and we’re happy to hear he was able to help you with your insurance needs."
Delilah Avery
November 3, 2024
5
out of
5
rating by Delilah Avery
"Christy, was very helpful, positive, and cheerful. I could hear her smile. Thank you again."
We responded:
"Hi Delilah! Thanks so much for your wonderful review! I'm glad Christy could assist you with such positivity and cheerfulness. We appreciate your feedback and are always here if you need anything else. - Steve Carpou - State Farm Insurance Agent, Matthews, NC"
Pawel zepeterinma
November 1, 2024
5
out of
5
rating by Pawel zepeterinma
"Very courteous and professional. Ginny was quick to facilitate the entire process seamlessly and answer any questions I had."
We responded:
"Thank you, Pawel, for your wonderful review! I'm glad Ginny could assist you so efficiently and answer all your questions. We strive to provide courteous and professional service, and it's great to know we met your expectations. If you need any further assistance, don't hesitate to reach out. - Steve Carpou - State Farm Insurance Agent, Matthews, NC"
Francisco Marroquin
October 31, 2024
5
out of
5
rating by Francisco Marroquin
"Great services as always!"
We responded:
"Francisco, thank you for your kind words! I'm glad you're satisfied with our services. We always strive to provide the best for our customers. If you ever need anything else, don't hesitate to reach out. - Steve Carpou - State Farm Insurance Agent, Matthews, NC"
alyssa baker
October 31, 2024
5
out of
5
rating by alyssa baker
"Sierra has been super helpful in answering all of my life insurance questions! Would definitely recommend!"
We responded:
"Hey Alyssa, Thanks for the awesome review! I'm glad Sam could help with your home insurance questions. We appreciate the recommendation! - Steve Carpou - State Farm Insurance Agent, Matthews, NC"
S P
October 31, 2024
5
out of
5
rating by S P
"Ginny provided an outstanding experience with my auto and home insurance! Their expertise and exceptional service made everything smooth and stress-free. Highly recommend them for anyone seeking trustworthy guidance!"
We responded:
"Thank you for your wonderful feedback! I'm glad to know that Ginny provided such an outstanding experience with your auto and home insurance. Her expertise and exceptional service are truly valued in our office. We appreciate your recommendation and are always here to provide trustworthy guidance for any future needs. - Steve Carpou - State Farm Insurance Agent, Matthews, NC"
Shawn Gruenig
October 31, 2024
5
out of
5
rating by Shawn Gruenig
"Sam cares about his clients and their futures. He helped me navigate the life insurance market until I felt comfortable with my decision of the product we chose. I would highly recommend him as an agent."
We responded:
"Shawn, thank you for your wonderful review! I'm glad to hear that Sam was able to assist you in navigating the life insurance market and help you feel comfortable with your decision. We truly appreciate your recommendation and are grateful to have Sam as part of our team. If you have any further questions or need assistance in the future, don't hesitate to reach out. - Steve Carpou - State Farm Insurance Agent, Matthews, NC"
Zumba with Merlin Mercurio
October 31, 2024
5
out of
5
rating by Zumba with Merlin Mercurio
"Christy was very efficient and had a very positive attitude."
We responded:
"Thank you for your kind words! We're happy to hear Christy was able to provide a great experience. - Steve Carpou - State Farm Insurance Agent"
Drew Wesley
October 30, 2024
5
out of
5
rating by Drew Wesley
"Sierra is very pleasant to work with and accommodating with affordable rates I needed for a renter's insurance policy."
We responded:
"Drew, thank you for your wonderful review! I'm happy to hear that Sierra provided you with pleasant and accommodating service for your renter's insurance policy. We always aim to offer affordable rates and excellent customer service. If you need any further assistance, don't hesitate to reach out. - Steve Carpou - State Farm Insurance Agent, Matthews, NC"